The objective of this Privacy Statement is to disclose and explain the types of information we collect, use and share, and explain the privacy choices that are available to you.
This Privacy Statement applies to potential donors, current donors, and all other persons associated with a Renaissance Charitable Gift Fund Account, Charitable Gift Annuity Account, or other Renaissance Charitable Account. Such persons may include grant advisors, grant recipients, charities, successors, beneficiaries, investment advisors, annuitants, etc. (each referred to herein as “you”).
How We Collect Information About You
We collect personal information about you in a number of ways, including:
Account Applications. We collect information from you in order to provide services to you when you open an account with Renaissance Charitable. The information collected may include your name, address, phone number, e-mail address, Social Security number, date of birth, advisors, and similar contact information. We use this information to respond to inquiries, administer the account, and recommend program offerings that we believe may be of interest to you.
Transaction Information. When you open an account with us, we collect and maintain personal information about contributions, grant recommendations, etc. relating to the account. This information allows us to administer the account and to inform you of other offerings we believe may be of interest to you.
Third-Party Information Providers. We may collect information about you from third parties to verify your identity or to better understand your charitable goals.
Website Usage. When you visit our website or our secure Client Center, we may use devices known as "cookies," graphic interchange format files (GIFs), or other similar web tools to enhance your web experience. These tools enable us to recognize you when you return to our site, and to maintain your web session while you browse throughout the site, as well as help us provide you with a better, more personalized experience. By themselves, cookies do not identify you as an individual by name or account number; they merely recognize your browser. If you prefer not to accept cookies, you may adjust your browser settings to notify you when a cookie is about to be sent, or you may configure your browser to refuse cookies automatically. However, if you turn off cookies, or refuse to accept a request to place a cookie, some features and services on this Website may not function properly and the information you receive when you visit this Website may not be as relevant to you or tailored to your interests.
How We Use and Share Information We Collect
Within Renaissance Charitable and among our service providers such as third-party vendors, we restrict access to your personal information to those who require it to provide our services to you. For example, the partnership between Renaissance Charitable and Renaissance Administration LLC allows us to provide charitable gift planning and administrative services. The deep level and breadth of services requires that the two entities share all or almost all personal information about you that we have.
We do not sell or share your personal information to any outside firm or entity so that they can independently market their own products and services to you.
We may share the personal information that we capture with government agencies or other regulatory bodies and law enforcement officials (for example, for tax reporting or for reporting suspicious transactions) to the extent necessary to comply with applicable laws or valid legal processes.
We take precautions to ensure the information we collect about you is protected and is accessed only by authorized individuals or organizations. Companies we use to provide support services are not allowed to use information about you for their own purposes and are contractually obligated to maintain strict confidentiality. We limit their use of information to the performance of the specific services we have requested.
We restrict access to personal information by our employees and agents. Our employees are trained about privacy and are required to safeguard personal information.
We maintain physical, electronic, and procedural safeguards to protect personal information.
Using Your E-Mail Address
We may use your e-mail address to send the following types of e-mail messages to you:
Updates and Valuable Offers. We may send you e-mail account updates, offers for our products and services, requests for enrollment, as well as valuable offers from our business partners.
Regularly Scheduled E-mail Newsletters related to our products or services in which you are enrolled or newsletters that you have elected to receive.
Account Service Information. We may send you e-mail service notifications that are related to your account(s) or products and services in which you are enrolled. These include e-mails that provide account information, answer your questions about a product or service, facilitate or confirm a sale, or fulfill a legal or regulatory disclosure requirement.
Optional Messages. You may also choose to receive other types of e-mail messages from us, including additional alerts and notifications beyond those noted above.
Your Communication and Privacy Choices
We respect the choices that you make regarding your privacy. You may request that we no longer send you direct marketing e-mails and/or offline offers or promotions. If you have received certain marketing e-mails from us but you no longer want to receive them, you may send your unsubscribe request to information@reninc.com or call 866-803-0389. Please note that even if you choose not to receive future direct marketing e-mails and/or offline offers or promotions, we may continue to send you service notifications, via e-mails or offline means, about your account(s) and related products and services. Such notifications may also provide account information (including information about servicing communications based on your customer status), answer your questions about a product or service, facilitate or confirm a sale, or fulfill a legal or regulatory requirement.
Securing Your Information
We use reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access and use. Do not use e-mail to send us any personal information, since it would be unencrypted and can be read by anyone who receives or intercepts it.
Updating Your Information
If you wish to correct or update your personal information, please use your User ID and Password to log in to your account. You will then have access to your personal information and can correct or update it.
We are committed to keeping accurate, up-to-date records to help ensure the integrity of the information we maintain about you. If you identify an inaccuracy in this information, or you need to make a change to it, please contact us promptly by calling (866) 803-0389. Contact Us with Questions
If you have questions about this Privacy Statement, please call Customer Service at 866-803-0389.
Changes to this Privacy Statement
Renaissance Charitable reserves the right to change this Privacy Statement at any time by posting revisions on this Website. Such changes will be effective upon posting.
Your California Privacy Rights
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that RenPSG disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request we will disclose to you:
The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you.
Exercising Access, data portability, and deletion rights
Please submit a verifiable consumer request to us by either: Calling us at: (866) 803-0389 or Emailing us.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with sufficient details that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Non -Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.